Effective Date: 9 September 2026 • Last Updated: 9 September 2026
GrowNovaDigital respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when we may share it, and the choices available to you.
This policy applies to information collected through our website, enquiry forms, communication channels, advertising campaigns, consultations, and our services.
Depending on how you interact with us, we may collect:
Contact Information
Business and Project Information
Account and Access Information
Where required to provide services, you may provide access to third-party platforms such as:
We only request access that is reasonably necessary to perform the agreed services.
Where possible, clients should provide appropriate user-level access rather than sharing personal passwords.
Payment and Billing Information
We may collect information reasonably necessary for invoicing, payment processing, accounting, taxation, and business records.
We do not intentionally collect or store complete payment-card numbers unless a payment provider specifically processes such information on our behalf.
When you visit our website, certain technical information may be collected automatically, including:
This information may be used for website security, analytics, performance monitoring, troubleshooting, and improving our services.
Our website may use cookies, pixels, tags, analytics tools, advertising technologies, or similar technologies.
These technologies may help us:
Third-party services may place their own cookies or tracking technologies on our website subject to their respective policies.
You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use information for purposes including:
We aim to use personal information only for legitimate and relevant business purposes.
Where applicable, we may send information about our services, offers, articles, updates, or digital marketing resources.
You may request that we stop sending marketing communications at any time by contacting us or using an available unsubscribe mechanism.
Withdrawal of marketing consent does not affect processing that is necessary for an existing contractual, billing, legal, or service relationship.
We do not sell or rent your personal information as a business practice.
We may share information where reasonably necessary with:
Third-party providers may process information according to their own privacy policies and terms.
When providing digital marketing services, we may process information belonging to or controlled by our clients.
Examples may include:
The client remains responsible for ensuring that it has the necessary rights, permissions, notices, and lawful basis to provide such information to GrowNovaDigital for processing.
GrowNovaDigital will use such information only as reasonably necessary to perform the agreed services and as otherwise permitted by applicable law or contract.
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.
However, no internet transmission, website, cloud service, or electronic storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.
We may retain information for as long as reasonably necessary to:
When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and contractual requirements.
Subject to applicable law, you may contact us regarding requests relating to your personal information, including requests concerning:
Requests can be submitted using the contact details provided below.
We may need to verify the identity or authority of the person making a request before acting on it.
Our services and website are not intentionally directed toward children under 18 years of age.
We do not knowingly request personal information from children for the purpose of providing our business services.
If you believe that a child has provided personal information to us, please contact us.
Our website and services may contain links to third-party websites, platforms, applications, or services.
We are not responsible for the privacy practices, security, content, availability, or policies of third-party websites.
You should review the applicable privacy policies and terms of those third parties before using their services.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated version will be published on this page with a revised "Last Updated" date.
GrowNovaDigital may provide services including, but not limited to:
The exact scope, deliverables, timelines, fees, and responsibilities will be specified in the applicable proposal, quotation, invoice, agreement, statement of work, or other written communication.
Digital marketing results depend on numerous factors outside our control.
GrowNovaDigital does not guarantee:
Search engines, advertising platforms, social media platforms, algorithms, competitors, market conditions, budgets, website quality, content, technical issues, and user behaviour can affect performance.
Any estimates or projections provided by GrowNovaDigital are estimates only and should not be treated as guaranteed results unless expressly agreed in a separate written agreement.
Our services may depend on third-party platforms including Google, Meta, Microsoft, hosting providers, CMS platforms, social networks, analytics platforms, payment providers, and other technology providers.
We do not control these third parties.
We are not responsible for losses, delays, account restrictions, suspensions, policy changes, algorithm changes, outages, technical failures, rejected advertisements, ranking changes, or other issues caused by third-party platforms.
Where reasonably possible, we will assist clients in addressing such issues as part of the agreed scope.
Clients agree to provide accurate and timely information, materials, approvals, and access reasonably required to perform the services.
The client is responsible for:
Delays caused by missing information, approvals, payments, access, or client decisions may affect project timelines.
Clients should preferably provide role-based or user-level access instead of sharing personal passwords.
Where credentials are provided, GrowNovaDigital will use them only for authorised business purposes.
The client confirms that it has the authority to provide access to the relevant accounts and platforms.
Clients remain responsible for:
GrowNovaDigital is not responsible for unauthorised changes made by the client or other third parties with access to the client's accounts.
Fees will be specified in the applicable proposal, quotation, invoice, agreement, or other written communication.
Unless otherwise agreed:
Third-party costs may include advertising spend, domains, hosting, software subscriptions, plugins, premium themes, stock assets, APIs, and other external services.
Because digital marketing services may involve advance planning, resource allocation, campaign setup, content production, subscriptions, third-party expenses, and work performed before delivery, cancellation and refund eligibility may depend on the stage of the project.
Unless a separate written agreement states otherwise:
Refund requests will be reviewed based on the applicable agreement, work completed, expenses incurred, and applicable law.
Nothing in this section is intended to exclude any mandatory rights or remedies that cannot lawfully be excluded.
Requests outside the original scope may require:
Where practical, we will communicate the additional scope and estimated cost before commencing substantial additional work.
Unless otherwise agreed in writing:
Client-Owned Materials
The client retains ownership of:
GrowNovaDigital Materials
GrowNovaDigital retains ownership of its:
Final Deliverables
Subject to full payment and the terms of the applicable agreement, ownership or usage rights in specifically commissioned final deliverables will be transferred or licensed as agreed.
Third-Party Materials
Third-party fonts, images, stock assets, plugins, themes, software, APIs, templates, libraries, and other licensed materials remain subject to their respective licence terms.
Unless otherwise agreed in writing, GrowNovaDigital may identify a completed project as part of its portfolio or marketing materials.
We will not intentionally disclose confidential information for promotional purposes.
If a client requires a project to remain confidential, the client should notify GrowNovaDigital in writing.
Each party may receive confidential business, technical, marketing, financial, or other information belonging to the other party.
Each party agrees to use reasonable care to protect confidential information and not disclose it to unauthorised persons except where:
We aim to provide reliable services, but we do not guarantee uninterrupted availability of our website, communication systems, or services.
Temporary interruptions may occur because of:
To the maximum extent permitted by applicable law, GrowNovaDigital will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from the use of our website or services.
This may include losses arising from:
Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded under applicable law.
To the extent permitted by applicable law, the client agrees to indemnify and hold GrowNovaDigital harmless from claims, losses, liabilities, damages, costs, or expenses arising from:
This clause does not apply to the extent that the claim is caused by GrowNovaDigital's own proven misconduct or breach.
GrowNovaDigital may temporarily suspend services where reasonably necessary because of:
Where reasonably practical, we will notify the client before suspension.
Either party may terminate an ongoing service arrangement in accordance with the applicable agreement.
Upon termination:
Termination does not automatically cancel obligations that by their nature should continue after termination, including payment obligations, confidentiality, intellectual property provisions, and liability limitations.
GrowNovaDigital will not be responsible for delays or failure to perform caused by circumstances beyond reasonable control, including:
GrowNovaDigital may update these Terms and Conditions when necessary.
The updated version will be published on this page and will include an updated effective or revision date.
Continued use of our website or services after an update may constitute acceptance of the updated Terms to the extent permitted by law.
These Terms shall be governed by the laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Bengaluru, Karnataka, India, unless a separate written agreement provides otherwise.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to the extent permitted by applicable law.
The applicable proposal, quotation, statement of work, invoice, service agreement, and these Terms together constitute the agreement between GrowNovaDigital and the client concerning the relevant services, to the extent applicable.
If there is a conflict between documents, the specific written agreement signed or accepted by both parties will generally control for the relevant project.
For questions regarding this Privacy Policy, Terms and Conditions, data requests, complaints, or service-related concerns, please contact:
GrowNovaDigital
Bengaluru, Karnataka, India
Website: https://grownovadigital.com/
Email: mugeshsivakumar.dm@gmail.com
Phone: +91 82205 95277
Please include sufficient information in your request so that we can understand and respond to your concern.
Last Updated: 9 September 2026